How It Started

Eighteen years ago, we decided to do something about the window and door replacements in our own homes. We weren't happy with how other contractors approached the work. They showed up, did the job, and moved on to the next address. We wanted something different—people who actually cared about getting it right.

What began as a family operation has grown into something we're genuinely proud of. We've installed more than 3,000 windows every year, and every single one matters to us. That volume taught us efficiency, yes. But it taught us something more important: consistency. When you touch that many homes in the Green Bay area and beyond, you learn what works and what doesn't. You learn what people really need, not what you want to sell them.

The early days were about learning to listen. A homeowner doesn't just want a window installed. They want to understand why the old one failed. They want to feel secure in their investment. They want to know the person doing the work has done it a thousand times before and will do it a thousand times again. That's what family ownership gives you. We can't just disappear. Our reputation is our business.

What We've Learned

Eighteen years of window and door replacements across a 100-mile radius around Green Bay teaches you to respect the weather and the people who live in it. Wisconsin winters demand precision. A window isn't just an aesthetic choice here—it's a barrier between comfort and cold. We've learned that most homeowners don't want to talk about thermal ratings or installation depth unless we make it matter to their actual lives. They want to know: Will this stop the draft? Will my energy bills actually drop? Will it last?

Family ownership has taught us that speed and corners cut are not the same thing. We move fast because we've done this thousands of times, not because we're rushing. We've also learned that gutters matter just as much as windows. A great window fails when water pours behind it because gutters weren't maintained or installed properly. So we do both. Not as upsells, but because the work only makes sense when it's complete.

Most importantly, we've learned that this work is personal to the people we do it for. A drafty window isn't a minor inconvenience—it's an extra $50 a month in heating costs. It's condensation on glass in January. It's the reason someone wakes up cold in a room they paid for. That's why we take it seriously. Not because we have to. Because we know what it feels like to live with a bad job.

Working With Us

When you call Custom Windows Plus LLC, you're calling a family operation that's been in your community for nearly two decades. We show up on time. We explain what we're doing and why. We don't treat your home like job number four on a Tuesday—we treat it like the place where your family lives.

We're ready to talk about your windows, patio doors, or gutters. Whatever you need, we've done it thousands of times. More than that, we care about getting it right. If you're in the Green Bay area or anywhere within 100 miles, we're ready to help. Reach out. Let's talk about your home.